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Persistent Systems is looking for an experienced Senior Sourcing Specialist to work within the supply chain department. You will be responsible for the operational procurement activities to support the engineering deadlines, projects and production schedule. Cover all aspects of the market evaluation and contract management, strategic planning and decision making, leading and supporting commercial negotiations.Persistent Systems is looking for an experienced Purchasing Agent. You will be responsible for supporting the Supply Chain department in the purchasing of materials, products, and other supplies. This includes sourcing suppliers and participating in pricing negotiations. You will be responsible for ensuring that the company has adequate inventory to support the manufacturing and on-time delivery of our Wave Relay® products.
POSITION RESPONSIBILITIES
- Work with the business areas to provide procurement input.
- Undertake general procurement activities by supporting the contract manufacturers and engineering in data analysis (BOM) scrub, designed to deliver the appropriate supply base and best outcome.
- Lead and support the sourcing process by coordinating and selecting criteria, questionnaires, contract schedules and documentation to ensure that the most appropriate supplier selection is achieved in accordance to the product specification.
- Support the Procurement team in identifying fresh procurement opportunities through running reports, data analysis and engagement with key stakeholders to ensure that the supplier is appropriately challenged and managed.
- Support the business in the execution of the process so that contract manufacturing service levels and key performance indicators are adequately defined within the contractual documentation and to ensure that the necessary controls around supplier management standards are achieved.
- Required to work within a diverse team of engineers and stakeholders and will be expected to lead the procurement elements of projects.
- Required to understand and analyze the cost base and the pipeline of future activity and translating this into clear sourcing plans.
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Persistent Systems is looking for a Shipping & Receiving Associate. You will be responsible for all incoming and outgoing shipments at Persistent Systems’ New York City headquarters. The ideal candidate will be self-driven and thrive in a dynamic, fast-paced environment.
POSITION RESPONSIBILITIES
- Shipping and receiving all packages, including accepting and signing for deliveries from distributors, organizing and planning outbound orders, and preparing identifying labels and shipping instructions
- Delivering received items to the appropriate parties or storage areas
- Maintaining store room inventory and organization, including sorting materials according to characteristics such as size, type, style, and product code under FIFO (First-In-First-Out) procedures; conducting daily inventory of products, conducting cycle counts, and reporting data to the Supply Chain Supervisor
- Inspecting incoming raw materials against invoices or other documents, keeping track of item shortages and damaged goods
- Maintaining inventory of shipping supplies and replenishing inventory as needed
- Documenting and maintaining shipping and receiving logs
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We’re looking for an Assembly Technician with prior experience in electromechanical assembly or similar roles. You will join a team of technicians at our New York City headquarters who are responsible for all final assembly of our industry-leading Wave Relay® products. Successful technicians will gain exposure to all areas of the assembly process, as well as support the quality and safety standards of the company’s products.
POSITION RESPONSIBILITIES
- Performing various assembly tasks in support of the company's Production function including soldering, crimping, cable-making, and other general assembly work
- Following established processes and procedures to support the final assembly of products
- Assisting with the testing, evaluation, and deployment of products
- Providing recommendations for process improvement
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Persistent Systems is seeking a Inside Sales Manager who will work remote or in one of our three offices and be responsible for growing business and maintaining our existing customer relationships for our Department of Defense vertical. You will also be responsible for capturing business, managing high revenue accounts, and assisting with programmatic measures to ensure that customers receive the best products and services available for their requirements. Additionally, you will be tasked with creating and implementing strategies that will expand Persistent Systems’ customer base for the United States and Canada. You will be paired with a Business Development Manager and will share their sales goal as a team of two.
POSITION RESPONSIBILITIES
- Identifying potential new customers and developing customer relationships
- Developing sales strategies and upselling propositions to meet sales goal of assigned Business Development Manager and DoD team sales goals
- Collaborating with Sales and Engineering to identify new product opportunities
- Developing and retaining existing customer relationships by presenting solutions to meet customer needs, ensuring customer satisfaction
- Managing key accounts after the initial sale
- Creating business proposals, handling initial negotiations, and closing business deals as part of a team
- Identifying industry and marketing events and trade shows that will provide opportunities to expand the company’s customer base
- Organizing and traveling to trade shows to identify new business opportunities and strengthen current customer relationships
- Conducting presentations for large groups of internal and external stakeholders
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As a Sales Engineer, you will be a critical member of the Persistent Systems Sales Team. You will work closely with Senior Sales Engineers, Account Managers and Business Development team members to solve our customer’s most difficult mobile ad hoc networking (MANET) problems. You will serve as a technical representative and subject-matter expert in the development of MANET architectures and solutions. You will be responsible for all of the technical aspects of MANET solutions offered to our customers. You will have direct and recurring interaction with our customers. You will play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in shaping future product development as you will have insight into customer challenges and market needs. You will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborate with Sales and Account Managers to identify and create winning sales strategies and new product opportunities
- Contribute to Sales Engineering effectiveness by identifying short-term and long-term issues: provide information and commentary pertinent to deliberations; recommend options and courses of actions; implement directives
- Develop long-term customer relationships with clients through managing and interpreting their requirements
- Provide pre-sales technical assistance and product education
- Design technical solutions to meet prospect's business, technical, and/or financial goals
- Support and respond, in an effective and timely manner, on RFI / RFPs
- Support technical demonstrations, including customer events and tradeshows
- Partner with the Sales team to develop requirements documents, presentations, proposals, and ROI models, and coordinate with a team of support specialists, consultants, or project managers to execute sales objectives or to ensure that all pre-sales customer requirements are documented and transitioned
- Maintain expert knowledge of Persistent Systems products to develop and present unique solutions, and maintain knowledge of emerging trends in technology and online advertising
- Work closely with Product Managers and Engineering by providing feedback from information gathered during pre-sales projects
- Serve as an internal advocate and technical lead for further development and refinement of the Cloud Relay system; develop Cloud Relay as a revenue generating capability for Persistent Systems
- Provide guidance and requirements for customers including RF antenna solutions, physical interfaces and custom installation that meet customer requirements
- Develop customer and internal staff by providing technical information and training
- Provide post-sales support service and technical backup as required
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Persistent Systems is seeking a Sales Support Specialist (Sales Associate) to support the day-to-day operations of the company’s Public Safety team from our New York City headquarters. You will be responsible for responding to inquiries from current and prospective customers, supporting remote sales employees with information requirements, acting as a sales liaison across the entire company, sales data analysis, and preparing presentations and documentation.
POSITION RESPONSIBILITIES
- Support the Vice President of Business Development and Business Development Directors to increase business and the efficiency of the Sales function
- Create and maintain records on the operations of the Sales team using Salesforce.com; conduct queries and analysis using Salesforce tools
- Support exportation of the Wave Relay® system and its components in compliance with all federal laws and regulations
- Support customers in business and sales capacities as required for expansion through direct sales; answer sales phone calls; attend trade shows
- Act as a liaison between the Sales, Business Development and Marketing functions
- Research business leads and new business development opportunities
- Support business development proposals
- Monitor the performance of the Sales and Business Development functions and design improvement models
- Prepare weekly sales meeting minutes and any follow-ups
- Perform administrative functions including updating calendars and coordinating meetings
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Persistent Systems is looking for Project Specialist to join our exciting growing team in Colorado! This person will be responsible for working with the Program Manager in managing all aspects of Government projects, pursuing new opportunities, and developing existing relationships with Government Project persons of contact.
POSITION RESPONSIBILITIES
- Manage all aspects of Government projects, including project plans, project support personnel, deliverables, modifications, updates and responses
- Maintain all project management data, including project plans, project schedules, project budgets, and project tasks
- Liaison between Government Program Manager and Persistent Systems, LLC.
- Technical understanding of network and communications systems
- Understanding of Government procurement methods
- Work with customers to complete required Government forms
- Work with Account Managers to respond to Requests for Information (RFI), Requests for Quotes (RFQ), Requests for Proposals (RFP,) and other relevant requests
- Work with Program Manager to pursue new opportunities and develop existing relationships with Government Project persons of contact
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Persistent Systems is seeking an experienced operations leader to manage all aspects of Production, Quality, and Shipping/Receiving. As both an original equipment manufacturer and a full communications solution supplier, Persistent Systems’ operations span the globe and include over 75 manufacturers, distributors, and service providers. The Operations Manager will work closely with the Engineering, Accounting, and Business Development departments to ensure that Persistent Systems delivers its customers’ orders on time with industry-leading quality!
POSITION RESPONSIBILITIES
· Establish operations short and long term strategic objectives. Plan, direct, manage and oversee Production, Quality, Shipping/Receiving, and Maintenance.
· Report and track operational key performance indicators including yield, on-time-delivery, unit cost, scrap rate, inventory and initiate, prioritize, and execute continuous improvement initiatives
· Lead organizational planning at all levels including training and certification programs, succession planning, and continuing development.
· Establish and monitor operations budget; identify and implement improvements to positively affect profitability.
· Remove production constraints, drive efficiency, identify opportunities for automation and create strategy for capacity management
· Forecast and set production schedules ensuring on-time deliveries
· Ensure necessary inventory levels while operating at the highest efficiency possible
· Monitor and enforce quality control standards
· Ensure compliance with federal and state regulations, including ISO Certification
· Work with Human Resources to establish and enforce safety programs
· Support and facilitate new product development and other operational and engineering objectives
· Participate in the development of inventory control, material resource planning and ERP system
· Oversee and coordinate the transition of new product development from engineering to production. Work closely with engineering to ensure a seamless evolution from final design through quality control, supply chain and production specifications".
· Work closely with the Engineering, Accounting, and Business Development departments to ensure that Persistent Systems delivers its customers’ orders on time with industry-leading quality.
Relocation Assistance is available for this position.
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As a Program Engineer, you will be a critical member of the Persistent Program Team. You will be based in Pinehurst NC, supporting the definition of technical requirements for new programs and providing technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborating with the Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Conducting compliance assessments and mitigating non-compliance
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
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JOB DESCRIPTION
As a Program Engineer, you will be a critical member of the Intelligence Operations Team based in Fort Collins, CO. You will support the definition of technical requirements for new programs and provide technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborating with Customer Entities, PS Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
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As a Program Engineer, you will be a critical member of the Persistent Program Team based in New York City, NY. You will support the definition of technical requirements for Unmanned Airborne System (UAS) programs, other new programs and provide technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Sales, Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborating with the Sales, Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
- Working directly with Persistent’s delivered MANET equipment for use ranging from ground-based to airborne to subterranean, working with customers including Defense, Federal, other military / law enforcement, and commercial organizations
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We're seeking a highly skilled Field Application Engineer to join our growing team. As a member of the Field Operations Department, you will be working at our New York City headquarters. You will be responsible for supporting all field operations, including internal and external engineering demonstrations, development testing, assisting with systems integrations, providing on and off-site customer support, customer trainings, and building relationships with prospective clients. We are looking for skilled engineers who enjoy being in the field and working with our customers. You will be working with the most sophisticated customers in the wireless communications industry, including 3-letter government agencies, federal and local law enforcement, mainstream media outlets and international commercial companies.
POSITION RESPONSIBILITIES
- Traveling to test locations and customer sites to directly support the testing, evaluation, and deployment of the Wave Relay® system
- Supporting project execution in the deployment and support phases as technical specialist
- Conducting development testing on new and existing Wave Relay products
- Creating diagrams and documentation for specific engineering solutions and customer requirements
- Completing engineering tasks such as defining requirements, supporting design efforts, developing acceptance test plans, and data analysis.
- Developing technical expertise of the Wave Relay suite of products
- Supporting the sales force in technical analysis and solution design during the business development phase of the project
- Interpreting written customer requirements and technical specification documents
- Providing necessary technical documentation for suppliers, customers and internal use
- Providing technical advice to management on strategic or project issues
- Screening of the market segment including key customers and competitors on and ongoing basis
- Interacting with customers and providing direct technical support
- Assisting customers in integrating other systems, sensors, and components with the Wave Relay® systems
- Conducting onsite and offsite Wave Relay® training courses
- Participating in meetings for customer employment of Wave Relay® systems
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Persistent Systems is looking for an Associate Technical Trainer who will assist in the planning, development and execution of Wave Relay courses. You will help coordinate training activities, present training modules and deliver hands-on instruction to Persistent Systems customers. You will be part of the Technical Training team and work in Field Operations Department. You will also be responsible for collecting feedback from customers and working with internal teams to ensure the best quality training.
POSITION RESPONSIBILITIES
- Assist the Persistent Technical Trainer in planning and executing Wave Relay courses
- Coordinate logistics for training, including travel to customer locations
- Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
- Creating instructor materials for Field Application Engineers who support training programs
- Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
- Mentoring instructors to enhance customer-focused training programs
- Ensure all training programs and courses meet business needs and quality standards
- Conduct needs assessments, anticipate future training needs, and plan accordingly
- Deliver classroom training alongside Technical Trainer
- Manage course enrollments, certifications and customer engagement
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We are looking for an on-site Field Application Engineer who will be a critical member of our Intelligence Operations Team at our Fort Collins, Colorado office. You will provide forward, hands-on support to solve our customer’s most difficult MANET problems in Signals Intelligence (SIGINT) operations. This role is rooted within customer operations and is critical to developing long-term customer relationships. You will serve as a technical lead and subject-matter expert in the support of Wave Relay® communications solutions and be responsible for technical aspects of MANET solutions offered to our customers. You will have direct and recurring interaction with customers and play a pivotal role in communicating technical challenges to Program Engineers and Program Managers.
POSITION RESPONSIBILITIES
- Developing long-term customer relationships with project clients through managing and interpreting their requirements
- Contributing to project effectiveness by identifying short- and- long-term network issues, providing information and commentary pertinent to technical deliberations, recommending options and courses of action, and implementing directives
- Assisting personnel with procedures and optimization of the MANET system
- Providing project technical assistance, product education, and training to customer
- Leading the on-site technical team in meeting customer requirements
- Assisting in the design of solutions to meet customer requirements, including RF antenna solutions, physical interfaces and custom installations that meet customer requirements
- Supporting technical solutions to meet prospect's business, technical, and/or financial goals
- Maintaining expert knowledge of Persistent Systems products and solutions
- Leading troubleshooting and root cause analysis for complex networking systems
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We're looking for a Senior Embedded Software Engineer with extensive experience developing software (C/C++) in a Linux environment. You will be responsible for working with a team of engineers in the development and implementation of a wide range of low-level embedded software, hardware development, and the development of application software running on the Wave Relay® network. This position provides the opportunity to develop technology that enables our customers to solve their most difficult networking problems.
POSITION RESPONSIBILITIES
- Developing and implementing a wide range of low-level embedded software (including device driver, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities), hardware development, as well as the development of application software running on the Wave Relay® network
- Supporting in-house and in-the-field engineering activities including travel to customer sites
- Traveling to test locations, military facilities, and customer sites to directly supporting the testing, evaluation, and deployment of the Wave Relay® system
- Integrating other systems, sensors, and components with the Wave Relay® system
- Writing technical proposals
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We're looking for an Embedded Software Engineer who will be responsible for software development and support of Persistent Systems’ industry-leading Wave Relay® mobile ad-hoc networking (MANET) system. You will be heavily involved in the development and implementation of a wide range of low-level embedded software, hardware development, and the development of application software running on the Wave Relay® network. This position provides the opportunity to work alongside our team of highly-skilled senior software engineers to develop technology that enables our customers to solve their most difficult networking problems.
POSITION RESPONSIBILITIES
- Using C/C++ to architect, develop, and implement software for embedded Linux hardware platforms
- Supporting hardware development
- Developing application software running on the Wave Relay® network, which may include device drivers, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities
- Supporting internal and external engineering activities, including travel to test locations, military facilities, and customer sites to directly supporting the testing, evaluation, and deployment of the Wave Relay® system
- Integrating other systems, sensors, and components with the Wave Relay® system
- Writing technical proposals
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We’re looking for a Network Engineer who is a Cisco Certified Network Professional (CCNP) or has equivalent training/experience on our Intelligence Operations Program Team in Fort Collins, CO. As a Network Engineer, you’ll be a critical member of the Persistent Systems technical team and will work closely with forward support and technical team members to solve our customer’s most difficult mobile ad hoc networking (MANET) problems. You’ll serve as a technical lead and subject-matter expert in the support of Wave Relay® communications solutions and will interact directly with our customers. You’ll also be responsible for communicating technical challenges to our engineering department as you strive to solve problems.
POSITION RESPONSIBILITIES
- Architect, implement and support network solutions utilizing Wave Relay®
- Support and facilitate the installation, maintenance, troubleshooting, and monitoring of network and communications equipment including, but not limited to, the Wave Relay® suite of products and third-party switches, routers, and UPS systems
- Lead proactive, continuous improvement of existing network solutions
- Design solutions to meet customer requirements, including RF antenna solutions, physical interfaces, and custom installations
- Develop long-term customer relationships with project clients through managing and interpreting requirements
- Provide project technical assistance, product education, and training
- Support technical solutions to meet prospect's business, technical, and/or financial goals
- Lead troubleshooting and root cause analysis for complex networking systems
- Maintain expert knowledge of Persistent Systems’ products
- Support requests for information (RFI) and requests for proposal (RFP) technical solutions and responses
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JOB DESCRIPTION
We are looking for a Senior Cloud Network Architect with extensive experience in advanced routing and switching. You will be responsible for the deployment and testing of advanced overlay network architectures within a AWS cloud environment. This position provides the opportunity to develop and deploy technologies that solve some of our customers’ most difficult networking problems.
POSITION RESPONSIBILITIES
- Will provide technical leadership and guidance for architecture design and development of highly resilient, dependable technology platforms including compute, network, communications, storage, integration, and security.
- Interact with all stakeholders to establish business requirements, assess technical capabilities and analyze findings to translate into technology solutions.
- Develop and present logical and physical designs for all Cloud based solutions
- Provide architectural guidance and leadership on best practices regarding infrastructure.
- Recommend appropriate tools, technology and methodologies for solving complex problems at all levels.
- Build specifications to support integration with current premise infrastructure and cloud providers
- Prepared to be personally involved as the go-to technical person on more complex projects
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Persistent Systems is looking for a Software Engineer Intern for the Spring 2019 semester to assist in the development and implementation of a wide range of networking software for our industry-leading Wave Relay® products. You will have the opportunity to work alongside a team of senior engineers to develop technology that enables our customers to solve their most difficult networking problems. To excel in this internship, you should have experience developing software in C/C++ for Linux systems, an interest in embedded systems development, and an eagerness to solve challenging problems.
POSITION RESPONSIBILITIES
- Assisting in the development and implementation of a wide range of low-level embedded software
- Assisting with hardware development
- Assisting with the development of application software running on the Wave Relay® network, which may include device drivers, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities
- Support in-house engineering activities
- Assisting in the integration of other systems, sensors, and components with the Wave Relay® system
- Assisting with writing technical proposals
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Persistent Systems is looking for a Manufacturing Engineer who will be the engineering lead for the company’s Production function. You will be responsible for making process improvements to the company’s final assembly processes for its line of products, ensuring the company continues to meet its productions goals through rapid growth periods.
POSITION RESPONSIBILITIES
- Serve as Engineering lead for cable assembly, unit assembly, and final quality control processes
- Maintain and improve production output with a focus on lean manufacturing
- Utilize value stream mapping to understand and minimize bottlenecks
- Implement process improvements to increase capacity
- Collaborate with quality to improve yield and capacity
- Design, maintain, and identify process and test equipment for production