Persistent Systems is seeking an Inside Sales Manager, who will sit on-site in the New York City office, and be responsible for the initial engagement with brand new potential clients. This engagement will include gathering an understanding of the potential client’s networking requirements as well as fielding any initial questions regarding Persistent technical capabilities or product offerings. You will also be responsible for delivering all due diligence gathered on these initial calls to the relevant sales vertical, to be determined based on the information gathered in the call. Additionally, you will be tasked with creating and implementing strategies that can optimize our initial inquiry fielding process as well as how we track these new leads through the sales process.   Position Responsibilities  - Develop and grow new sales opportunities from inbound leads by working directly with internal partners and marketing. - Identifying potential new customers - Handling initial correspondence with prospective customers - Identifying industry and marketing events and trade shows that will provide opportunities to expand the company’s customer base - Methodically log and track customer interactions in the prequalification stage in Salesforce.com and to appropriately convert the lead based on the information on the initial call - Produce regular activity and funnel reports of the interactions with potential clients. - Strong communication skills both verbal and written coupled with excellent follow up and customer service skills. - Collaborative with a creative, strategic and effective approach - Strong technical skills and research capabilities with the ability to utilize multiple platforms simultaneously - Customer satisfaction and retention, identify new business opportunities and customer requirements  

Persistent Systems is seeking a Sales Support Specialist (Sales Associate) to support the day-to-day operations of the company’s SOCOM Southern Commandteam from our Pinehurst, NC office. You will be responsible for responding to inquiries from current and prospective customers, supporting remote sales employees with information requirements, acting as a sales liaison across the entire company, sales data analysis, and preparing presentations and documentation.   Position Responsibilities  - Support the Vice President of Business Development and Business Development Directors to increase business and the efficiency of the Sales function - Create and maintain records on the operations of the Sales team using Salesforce.com; conduct queries and analysis using Salesforce tools - Enforce the data integrity of Salesforce.com for the purpose of forecasting - Operate within the overall Sales Associate Team- will occasionally provide back up for other Sales Associates, share best practices with the group, and collaborate on cross vertical efforts. - Support exportation of the Wave Relay® system and its components in compliance with all federal laws and regulations - Support customers in business and sales capacities as required for expansion through direct sales; answer sales phone calls; attend trade shows - Act as a liaison between the Sales, Business Development, Operations, and Marketing functions - Research business leads and new business development opportunities - Support business development proposals - Monitor the performance of the Sales and Business Development functions and design improvement models - Prepare weekly sales meeting minutes and any follow-ups - Perform administrative functions including updating calendars and coordinating meetings - Work closely with the Programs and Contracts team to support customers - Support Capture Management team in discovering and responding to proposals as well as provide analytical support for new and existing programs - Lead the planning and preparation for trade shows- will travel to tradeshows to support

As a Program Manager, you will be a critical member of the Persistent Program Team based in New York City, NY. You will develop and execute a Technical Program Management Plan for assigned Government customer programs and other Intelligence Operations programs. You will play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.   Position Responsibilities - Providing program and technical leadership to achieve program goals and objectives - Collaborating with technical team to resolve technical issues escalated from customer locations - Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions - Developing long-term customer relationships with program clients through managing and interpreting their requirements - Maintaining and developing relationships with partner companies to ensure a cohesive network architecture - Providing program plans that include scope, scheduling, cost inclusion, and performance - Planning for risks which include developing strategies for dealing with potential risks - Leading and supporting responses to RFI / RFP and other similar customer requirements - Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives - Working closely with Engineering by providing feedback from information gathered during program support activities - Communicating Persistent Systems' solutions to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users

We’re looking for an Assembly Technician with prior experience in electromechanical assembly or similar roles. You will join a team of technicians at our New York City headquarters who are responsible for all final assembly of our industry-leading Wave Relay® products. Successful technicians will gain exposure to all areas of the assembly process, as well as support the quality and safety standards of the company’s products. As an Assembly Technician, you will be responsible for turning the company’s ideas into finished products for our customers.   Position Responsibilities - Performing various assembly tasks in support of the company's Production function including soldering, crimping, cable-making, and other general assembly work - Following established processes and procedures to support the final assembly of products - Assisting with the testing, evaluation, and deployment of products - Providing recommendations for process improvement

Persistent Systems is looking for a Help Desk Technician to support our geographically dispersed user base. You will be responsible for administration and internal support of the company’s PCs, printers, servers, phones, and related equipment. Day-to-day responsibilities include end-user support, license tracking, and performing PC maintenance, upgrades, and configurations on Windows 10 and Ubuntu. You will respond to inquiries and requests for assistance with software, hardware, and other problems requiring resolutions. You will provide expertise, advice, and advanced knowledge, to users including in-depth problem-solving to help diagnose and resolve system issues.  You will also open, track, and close support tickets, while reporting back to end-users.    Position Responsibilities - Provide helpdesk support and resolve issues for end-users - Monitor and respond quickly and effectively to requests received through the IT helpdesk - Document and update internal technical procedures and How-To guides - Automate and manage Windows and Linux workstation setup and deployment for new employees including hardware and software - Maintain and support Linux based workstations and servers for updates, upgrades, and additional package installs - Support the onboarding of new users - Maintain inventory of all equipment, software and software licenses - Assign users and computers to proper groups in Active Directory - Perform timely workstation hardware and software upgrades and maintenance releases as required

We're seeking a highly skilled Field Application Engineer to join our growing team.  As a member of the Field Operations Department, you will be working at our New York City headquarters. You will be responsible for supporting all field operations, including internal and external engineering demonstrations, development testing, assisting with systems integrations, providing on and off-site customer support, customer trainings, and building relationships with prospective clients. We are looking for skilled engineers who enjoy being in the field and working with our customers. You will be working with the most sophisticated customers in the wireless communications industry, including 3-letter government agencies, federal and local law enforcement, mainstream media outlets and international commercial companies.   Position Responsibilities  - Traveling to test locations and customer sites to directly support the testing, evaluation, and deployment of the Wave Relay® system - Supporting project execution in the deployment and support phases as technical specialist - Conducting development testing on new and existing Wave Relay products - Creating diagrams and documentation for specific engineering solutions and customer requirements - Completing engineering tasks such as defining requirements, supporting design efforts, developing acceptance test plans, and data analysis. - Developing technical expertise of the Wave Relay suite of products - Supporting the sales force in technical analysis and solution design during the business development phase of the project - Interpreting written customer requirements and technical specification documents - Providing necessary technical documentation for suppliers, customers and internal use - Providing technical advice to management on strategic or project issues - Screening of the market segment including key customers and competitors on and ongoing basis - Interacting with customers and providing direct technical support  - Assisting customers in integrating other systems, sensors, and components with the Wave Relay® systems  - Conducting onsite and offsite Wave Relay® training courses - Participating in meetings for customer employment of Wave Relay® systems

We're looking for a Senior Embedded Software Engineer with extensive experience developing software (C/C++) in a Linux environment. You will be responsible for working with a team of engineers in the development and implementation of a wide range of low-level embedded software, hardware development, and the development of application software running on the Wave Relay® network. This position provides the opportunity to develop technology that enables our customers to solve their most difficult networking problems.   Position Responsibilities - Developing and implementing a wide range of low-level embedded software (including device driver, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low-level programming activities), hardware development, as well as the development of application software running on the Wave Relay® network - Supporting in-house and in-the-field engineering activities including travel to customer sites - Traveling to test locations, military facilities, and customer sites to directly supporting the testing, evaluation, and deployment of the Wave Relay® system - Integrating other systems, sensors, and components with the Wave Relay® system - Writing technical proposals

We're looking for an Embedded Software Engineer who will be responsible for software development and support of Persistent Systems’ industry-leading Wave Relay® mobile ad-hoc networking (MANET) system. You will be heavily involved in the development and implementation of a wide range of low-level embedded software, hardware development, and the development of application software running on the Wave Relay® network. This position provides the opportunity to work alongside our team of highly skilled senior software engineers to develop technology that enables our customers to solve their most difficult networking problems.   Position Responsibilities - Using C/C++ to architect, develop, and implement software for embedded Linux hardware platforms - Supporting hardware development - Developing application software running on the Wave Relay® network, which may include device drivers, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low-level programming activities - Supporting internal and external engineering activities, including travel to test locations, military facilities, and customer sites to directly supporting the testing, evaluation, and deployment of the Wave Relay® system - Integrating other systems, sensors, and components with the Wave Relay® system - Writing technical proposals

Job Description   Persistent Systems is looking for an Android Developer. The position involves the development and implementation of a wide range of networking software. The ideal candidate has recent, demonstrated, hands-on development expertise with every layer of Android software.   Position Responsibilities - Developing and implementing a wide range of networking software - Developing and customizing Android framework, libraries, runtime, UI design, graphics and port Android sources to new custom devices - Using Android Linux Kernel, Java, C, C++, SQ Lite, Java Native Interface, Git, and several other programs to support the rooting and customization of Wave Relay and commercial hardware devices

Job Description   Persistent Systems is looking for a Software Build and Release Engineer with extensive experience in a Linux environment. The position is responsible for the development, implementation, automation, and management of the build & release process.  The ideal candidate has recent, demonstrated, hands-on development build and release automation expertise in Linux.   Position Responsibilities - Software Configuration Management: Work with management, development, and testing teams in order to version, integrate, build, and document both engineering and release software. - Setup, maintain, support, and document systems/tools necessary for version control, change management and automated build, integration, and testing. - Work with development and testing teams to facilitate bug fixing and new development projects. - Development of unit tests for legacy code in order to extend coverage of automated testing.

Persistent Systems is looking for a Project Engineer who will be responsible for supporting Engineering in the design and development of customer focused solutions. This individual will manage projects involving multiple functions with both on-site and remote teams.   Position Responsibilities - Manage, derive, and capture program/project requirements including mechanical and electrical interface design specifications, component requirements, and functional block diagrams - Support software and hardware testing - Support and facilitate engineering projects including new product/solution development, product changes, and customer integration - Support the change management process to ensure all required actions have been completed and that communication to key stakeholders is maintained - Ensure quality documentation is updated/created as required, including technical manuals - Provide support and deliver solutions for rapid development projects - Modify and update requirements documents - Coordinate preparation of design drawings including updates - Support and facilitate project scheduling  

Persistent Systems is seeking a Software Test Engineer who will be responsible for software testing for our Wave Relay® products. This includes providing special analysis required for initial software testing, quality assurance, and regression testing. The Software Test Engineer will be responsible for ensuring that our products meet customer and management requirements, as well as Persistent Systems' quality standards.    Position Responsibilities - Testing the software development and equipment for the Wave Relay® system - Development and implementation if a wide range of low-level software, hardware development, and testing of application software (including device drivers, Linux kernel modules, network stack development, and other low-level programming activities) - Supporting in-house and in-the-field engineering activities including travel to customer sites - Integrating other systems, sensors, and components with the Wave Relay® system - Writing technical proposals

We’re looking for a Network Engineer who is a Cisco Certified Network Professional (CCNP) or has equivalent training/experience on our Intelligence Operations Program Team in Fort Collins, CO. As a Network Engineer, you’ll be a critical member of the Persistent Systems technical team and will work closely with forward support and technical team members to solve our customer’s most difficult mobile ad hoc networking (MANET) problems. You’ll serve as a technical lead and subject-matter expert in the support of Wave Relay® communications solutions and will interact directly with our customers. You’ll also be responsible for communicating technical challenges to our engineering department as you strive to solve problems.    Position Responsibilities   - Architect, implement and support network solutions utilizing Wave Relay® - Support and facilitate the installation, maintenance, troubleshooting, and monitoring of network and communications equipment including, but not limited to, the Wave Relay® suite of products and third-party switches, routers, and UPS systems - Lead proactive, continuous improvement of existing network solutions - Design solutions to meet customer requirements, including RF antenna solutions, physical interfaces, and custom installations - Develop long-term customer relationships with project clients through managing and interpreting requirements - Provide project technical assistance, product education, and training - Support technical solutions to meet prospect's business, technical, and/or financial goals - Lead troubleshooting and root cause analysis for complex networking systems - Maintain expert knowledge of Persistent Systems’ products - Support requests for information (RFI) and requests for proposal (RFP) technical solutions and responses

Persistent Systems is looking for a Senior RF Engineer with experience in circuit design to join our team in New York City. The Senior RF Engineer will lead in the design, development, and prototyping of electronic assemblies for our industry-leading Wave Relay products.   Position Responsibilities - Leading the execution of projects from conception to full product release, involving high-frequency, multi-bandwidth wireless and Wi-Fi design work - Design and update front-end modules (FEM) and RF system architecture and specification - Manage RF board-level design, impedance matching, power amplifiers, low-noise amplifiers, filters, noise minimization, interference isolation techniques, and individual and system-level RF component performance - Ensure compliance of radio subsystems with FCC requirements - Work with Layer 2 and IP networking concepts and with RF laboratory equipment, including spectrum analyzers, vector network analyzers, power meters, and Labview - Provide customer technical support

As a Program Engineer, you will be a critical member of the Persistent Program Team based in New York City, NY. You will support the definition of technical requirements for Unmanned Ground Vehicle (UGV) programs, other new programs and provide technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Sales, Field Operations, Product Management, Engineering, and Quality.   Position Responsibilities  - Collaborating with the Sales, Engineering and Field Operations teams to resolve technical issues escalated from customer locations, including integration of Persistent’s products onto target platforms - Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions - Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team - Developing technical portions of responses to RFI / RFP and other similar customer requirements - Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives - Working closely with Engineering by providing feedback from information gathered during program activities - Communicating Persistent Systems' solutions to technical and non-technical clients and end-users - Working directly with Persistent’s delivered MANET equipment for use ranging from ground-based to airborne to subterranean, working with customers including Defense, Federal, other military / law enforcement, and commercial organizations    

As an ERP Programmer Business Analyst, you will be a critical member of the Persistent Team based in New York City, NY. You will support the implementation and refinement of ERP capabilities via Infor Cloudsuite Industrial (CSI) / Syteline. You will also play a pivotal role in assisting with implementation of business requirements via direct programming in CSI for ERP enhancements and problem resolution. You will work closely across the entire Persistent Team including Operations, IT, Production, Planning, Product Management, Engineering, Quality, Sales, Accounting, etc.   Position Responsibilities  - Collaborate with Operations, Production, Planning, Supply Chain, Accounting, Sales, Engineering, IT, and other teams to assist with business operations requirements development - Develop programming implementation plan - Perform programming and testing of implementations in Infor CSI/Syteline - Maintain expert knowledge of Infor CSI/Syteline - Work closely with internal teams to provide feedback on programming and testing activities - Perform maintenance of programming updates and make recommendations on future programming changes