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Persistent Systems is seeking a Director of Business Development who will be responsible for growing business by identifying and establishing new customer relationships, as well as maintaining our existing ones for our United States Special Operations Command (SOCOM) vertical. You will also be responsible for capturing business, managing high revenue accounts, and assisting with programmatic measures to ensure that customers receive the best products and services available for their needs. Additionally, you will be tasked with creating and implementing strategies that will expand Persistent Systems’ customer base on a global scale.
POSITION RESPONSIBILITIES
- Identifying potential new customers; managing and developing existing customer relationships
- Developing sales strategies and unique selling propositions to meet sales targets
- Collaborating with Sales and Engineering to identify new product opportunities
- Developing and retaining existing customer relationships by presenting solutions to meet customer needs, ensuring customer satisfaction
- Managing key accounts after the initial sale
- Creating business proposals, handling initial negotiations, and closing business deals as part of a team
- Identifying industry and marketing events and trade shows that will provide opportunities to expand the company’s customer base
- Organizing and traveling to trade shows to identify new business opportunities and strengthen current customer relationships
- Conducting presentations for large groups of internal and external stakeholders
- Adhering to established sales-administrative processes that allow for the transparent flow of communication between sales and internal operations teams
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As a Sales Engineer, you will be a critical member of the Persistent Systems Sales team, working closely with Account Managers and Business Development leads to solve our customer’s most difficult mobile ad hoc networking (MANET) problems. You will serve as the technical lead and subject-matter expert in the development of MANET architectures and solutions and be responsible for all technical aspects of Wave Relay® MANET solutions offered to our customers. You will also play a pivotal role in communicating technical challenges to our engineering department, helping to shape future product development with your insight into customer challenges and market needs.
POSITION RESPONSIBILITIES
- Collaborate with Sales and Account Managers to identify and create winning sales strategies and new product opportunities
- Contribute to Sales Engineering effectiveness by identifying short-term and long-term issues: provide information and commentary pertinent to deliberations; recommend options and courses of actions; implement directives
- Develop long-term customer relationships with clients through managing and interpreting their requirements
- Provide pre-sales technical assistance and product education
- Design technical solutions to meet prospect's business, technical, and/or financial goals
- Support and respond, in an effective and timely manner, on RFI / RFPs
- Support technical demonstrations, including customer events and tradeshows
- Partner with the Sales team to develop requirements documents, presentations, proposals, and ROI models, and coordinate with a team of support specialists, consultants, or project managers to execute sales objectives or to ensure that all pre-sales customer requirements are documented and transitioned
- Maintain expert knowledge of Persistent Systems products to develop and present unique solutions, and maintain knowledge of emerging trends in technology and online advertising
- Work closely with Product Managers and Engineering by providing feedback from information gathered during pre-sales projects
- Serve as an internal advocate and technical lead for further development and refinement of the Cloud Relay system; develop Cloud Relay as a revenue generating capability for Persistent Systems
- Provide guidance and requirements for customers including RF antenna solutions, physical interfaces and custom installation that meet customer requirements
- Develop customer and internal staff by providing technical information and training
- Provide post-sales support service and technical backup as required
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Persistent Systems is looking for a Director of Business Development who will be providing Wave Relay® based technical solutions to Fortune 500 companies and Government customers, providing a new generation of communications capability not available anywhere else!
POSITION RESPONSIBILITIES
- Communicate Persistent Systems’ value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users
- Contribute to the design of technical solutions to meet prospect's business, technical, and/or financial goals
- Support and respond, in an effective and timely manner, to RFI / RFPs
- Record all relevant information about potential leads, existing customers, and sales orders
- Support and speak at tradeshow demos and press events
- Develop requirements documents, presentations, proposals and ROI models, and coordinate with a team of support specialists, consultants, or project managers to execute sales objectives or to ensure that all pre-sales customer requirements are documented and transitioned
- Maintain expert knowledge of Persistent Systems’ products to develop and present unique solutions, and maintain knowledge of emerging trends in technology and online advertising
- Work closely with Marketing and Engineering by providing feedback from information gathered during sales projects
- Partner with Value Added Companies to provide full solution systems
- Manage account information in Salesforce
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We’re looking for a Contracts Specialist to join our exciting growing team! This person will be responsible for working with the Contracts Manager and the Director of Programs in managing all aspects of Government contracts, pursuing new opportunities, and developing existing relationships with Government Contracting persons of contact.
POSITION RESPONSIBILITIES
- Manage all aspects of Government contracts, including compliance, deliverables, modifications, updates and responses
- Work with Contracts Management in contract negotiations
- Maintain all required system registrations to include SAM, Dun and Bradstreet and other required systems
- Liaison between Government Contracting Specialists and Persistent Systems, LLC.
- Work with Account Managers and Capture Manager to respond to Requests for Information (RFI), Requests for Quotes (RFQ), Requests for Proposals (RFP) and other relevant requests
- Work with customers and internal sales team to complete required Government forms
- Work with Director of Programs to pursue new opportunities and develop existing relationships with Government Contracting persons of contact
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Persistent Systems is looking for a Project Specialist to join our growing team in Fort Collins, Colorado! This person will be responsible for working with the Program Manager in managing all aspects of Government projects, pursuing new opportunities, and developing existing relationships with Government Project contacts.
POSITION RESPONSIBILITIES
- Support the Program Manager in administering Government projects, including project plans, project support personnel, deliverables, modifications, updates, and responses
- Maintain project management data, including project plans, project schedules, project budgets, and project tasks
- Coordinate and administer quotes, purchase orders, invoices, timekeeping, and project reports.
- Provide documentation development for technical manuals, technical solutions, guides, and test plans
- Understanding of Government procurement methods
- Liaison between Government Program Manager and Persistent Systems, LLC.
- Technical understanding of network and communications systems
- Work with customers to complete required Government forms
- Work with Program Manager to develop existing relationships and pursue new opportunities with Government Project persons of contact
- Work with Project Managers, Program Managers, and Account Managers to respond to Requests for Information (RFI), Requests for Quotes (RFQ), Requests for Proposals (RFP,) and other relevant requests
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As a Program Engineer, you will be a critical member of the Persistent Program Team. You will be based in Pinehurst NC, supporting the definition of technical requirements for new programs and providing technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborating with the Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Conducting compliance assessments and mitigating non-compliance
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
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JOB DESCRIPTION
As a Program Engineer, you will be a critical member of the Intelligence Operations Team based in Fort Collins, CO. You will support the definition of technical requirements for new programs and provide technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborating with Customer Entities, PS Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
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As a Program Manager, you will be a critical member of the Persistent Program Team based in New York City, NY. You will develop and execute a Technical Program Management Plan for Unmanned Airborne System (UAS) programs and other Intelligence Operations programs. You will play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Providing program and technical leadership to achieve program goals and objectives
- Collaborating with technical team to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Developing long-term customer relationships with program clients through managing and interpreting their requirements
- Maintaining and developing relationships with partner companies to ensure a cohesive network architecture
- Providing program plans that include scope, scheduling, cost inclusion, and performance
- Planning for risks which include developing strategies for dealing with potential risks
- Leading and supporting responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program support activities
- Communicating Persistent Systems' solutions to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users
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As a Program Engineer, you will be a critical member of the Persistent Program Team based in New York City, NY. You will support the definition of technical requirements for Unmanned Airborne System (UAS) programs, other new programs and provide technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Sales, Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborating with the Sales, Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
- Working directly with Persistent’s delivered MANET equipment for use ranging from ground-based to airborne to subterranean, working with customers including Defense, Federal, other military / law enforcement, and commercial organizations
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As a Senior Program Engineer, you will be a critical technical co-lead of the Intelligence Operations Team based in Fort Collins, CO. You will drive long term customer and industry requirements for new programs. Additionally, act as a technical SME for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Program development through driving long term customer and industry requirements and coordinating these efforts with PS Leadership, Sales, and Engineering.
- Engineering and Program Process development and leadership on a quickly growing kinetic team
- Collaborating with Customer Entities, PS Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
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We're seeking a highly skilled Field Application Engineer to join our growing team. As a member of the Field Operations Department, you will be working at our New York City headquarters. You will be responsible for supporting all field operations, including internal and external engineering demonstrations, development testing, assisting with systems integrations, providing on and off-site customer support, customer trainings, and building relationships with prospective clients. We are looking for skilled engineers who enjoy being in the field and working with our customers. You will be working with the most sophisticated customers in the wireless communications industry, including 3-letter government agencies, federal and local law enforcement, mainstream media outlets and international commercial companies.
POSITION RESPONSIBILITIES
- Traveling to test locations and customer sites to directly support the testing, evaluation, and deployment of the Wave Relay® system
- Supporting project execution in the deployment and support phases as technical specialist
- Conducting development testing on new and existing Wave Relay products
- Creating diagrams and documentation for specific engineering solutions and customer requirements
- Completing engineering tasks such as defining requirements, supporting design efforts, developing acceptance test plans, and data analysis.
- Developing technical expertise of the Wave Relay suite of products
- Supporting the sales force in technical analysis and solution design during the business development phase of the project
- Interpreting written customer requirements and technical specification documents
- Providing necessary technical documentation for suppliers, customers and internal use
- Providing technical advice to management on strategic or project issues
- Screening of the market segment including key customers and competitors on and ongoing basis
- Interacting with customers and providing direct technical support
- Assisting customers in integrating other systems, sensors, and components with the Wave Relay® systems
- Conducting onsite and offsite Wave Relay® training courses
- Participating in meetings for customer employment of Wave Relay® systems
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Persistent Systems is seeking a highly skilled Forward Support Representative who will provide on-site customer support to a customer in Great Falls, Montana. This person will be responsible for providing on-site technical and programmatic support to a United States Government customer. This individual will assist with systems readiness, provide on-site customer support, deliver basic customer trainings, manage inventory of equipment, and provide direct technical support to the end-user and supporting command.
POSITION RESPONSIBILITIES
- Supporting in-house and out-in-the-field technical demonstrations
- Interacting with customers and providing direct technical support
- Prepping gear for operational readiness
- Conducting onsite Wave Relay® basic training courses
- Acting as a direct liaison to military end-users
- Working with FSR to escalate higher level technical issues
- Ensuring customer has technical support required to complete mission
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Persistent Systems is looking for an Associate Technical Trainer who will assist in the planning, development and execution of Wave Relay courses. You will help coordinate training activities, present training modules and deliver hands-on instruction to Persistent Systems customers. You will be part of the Technical Training team and work in Field Operations Department. You will also be responsible for collecting feedback from customers and working with internal teams to ensure the best quality training.
POSITION RESPONSIBILITIES
- Assist the Persistent Technical Trainer in planning and executing Wave Relay courses
- Coordinate logistics for training, including travel to customer locations
- Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
- Creating instructor materials for Field Application Engineers who support training programs
- Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
- Mentoring instructors to enhance customer-focused training programs
- Ensure all training programs and courses meet business needs and quality standards
- Conduct needs assessments, anticipate future training needs, and plan accordingly
- Deliver classroom training alongside Technical Trainer
- Manage course enrollments, certifications and customer engagement
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We are looking for an on-site Field Application Engineer who will be a critical member of our Intelligence Operations Team at our Fort Collins, Colorado office. You will provide forward, hands-on support to solve our customer’s most difficult MANET problems in Signals Intelligence (SIGINT) operations. This role is rooted within customer operations and is critical to developing long-term customer relationships. You will serve as a technical lead and subject-matter expert in the support of Wave Relay® communications solutions and be responsible for technical aspects of MANET solutions offered to our customers. You will have direct and recurring interaction with customers and play a pivotal role in communicating technical challenges to Program Engineers and Program Managers.
POSITION RESPONSIBILITIES
- Developing long-term customer relationships with project clients through managing and interpreting their requirements
- Contributing to project effectiveness by identifying short- and- long-term network issues, providing information and commentary pertinent to technical deliberations, recommending options and courses of action, and implementing directives
- Assisting personnel with procedures and optimization of the MANET system
- Providing project technical assistance, product education, and training to customer
- Leading the on-site technical team in meeting customer requirements
- Assisting in the design of solutions to meet customer requirements, including RF antenna solutions, physical interfaces and custom installations that meet customer requirements
- Supporting technical solutions to meet prospect's business, technical, and/or financial goals
- Maintaining expert knowledge of Persistent Systems products and solutions
- Leading troubleshooting and root cause analysis for complex networking systems
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We're looking for a Senior Embedded Software Engineer with extensive experience developing software (C/C++) in a Linux environment. You will be responsible for working with a team of engineers in the development and implementation of a wide range of low-level embedded software, hardware development, and the development of application software running on the Wave Relay® network. This position provides the opportunity to develop technology that enables our customers to solve their most difficult networking problems.
POSITION RESPONSIBILITIES
- Developing and implementing a wide range of low-level embedded software (including device driver, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities), hardware development, as well as the development of application software running on the Wave Relay® network
- Supporting in-house and in-the-field engineering activities including travel to customer sites
- Traveling to test locations, military facilities, and customer sites to directly supporting the testing, evaluation, and deployment of the Wave Relay® system
- Integrating other systems, sensors, and components with the Wave Relay® system
- Writing technical proposals
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We're looking for an Embedded Software Engineer who will be responsible for software development and support of Persistent Systems’ industry-leading Wave Relay® mobile ad-hoc networking (MANET) system. You will be heavily involved in the development and implementation of a wide range of low-level embedded software, hardware development, and the development of application software running on the Wave Relay® network. This position provides the opportunity to work alongside our team of highly-skilled senior software engineers to develop technology that enables our customers to solve their most difficult networking problems.
POSITION RESPONSIBILITIES
- Using C/C++ to architect, develop, and implement software for embedded Linux hardware platforms
- Supporting hardware development
- Developing application software running on the Wave Relay® network, which may include device drivers, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities
- Supporting internal and external engineering activities, including travel to test locations, military facilities, and customer sites to directly supporting the testing, evaluation, and deployment of the Wave Relay® system
- Integrating other systems, sensors, and components with the Wave Relay® system
- Writing technical proposals
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Persistent Systems is looking for an Electrical/Electronics Engineering Technologist with hands-on experience with electronics testing, troubleshooting, and repair. The position will also support/assist in the design, development, and prototyping of electronic assemblies for next generation products and/or upgrades to current products. Responsibilities also include developing documentation, testing, and technical support to manufacturing.
POSITION RESPONSIBILITIES
- Testing, troubleshooting, and repair of Persistent Systems embedded electronic products
- Perform analysis/simulations
- Assist layout engineers with PCB design
- Lead hardware and software testing
- Assist in the development of electronic prototypes
- Provide technical support to manufacturing
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Persistent Systems is looking for a Software Engineer Intern for the Fall 2018 semester to assist in the development and implementation of a wide range of networking software for our industry-leading Wave Relay® products. You will have the opportunity to work alongside a team of senior engineers to develop technology that enables our customers to solve their most difficult networking problems. To excel in this internship, you should have experience developing software in C/C++ for Linux systems, an interest in embedded systems development, and an eagerness to solve challenging problems.
POSITION RESPONSIBILITIES
- Assisting in the development and implementation of a wide range of low-level embedded software
- Assisting with hardware development
- Assisting with the development of application software running on the Wave Relay® network, which may include device drivers, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities
- Support in-house engineering activities
- Assisting in the integration of other systems, sensors, and components with the Wave Relay® system
- Assisting with writing technical proposals
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We’re looking for a Network Engineer who is a Cisco Certified Network Professional (CCNP) or has equivalent training/experience on our Intelligence Operations Program Team in Fort Collins, CO. As a Network Engineer, you’ll be a critical member of the Persistent Systems technical team and will work closely with forward support and technical team members to solve our customer’s most difficult mobile ad hoc networking (MANET) problems. You’ll serve as a technical lead and subject-matter expert in the support of Wave Relay® communications solutions and will interact directly with our customers. You’ll also be responsible for communicating technical challenges to our engineering department as you strive to solve problems.
POSITION RESPONSIBILITIES
- Architect, implement and support network solutions utilizing Wave Relay®
- Support and facilitate the installation, maintenance, troubleshooting, and monitoring of network and communications equipment including, but not limited to, the Wave Relay® suite of products and third-party switches, routers, and UPS systems
- Lead proactive, continuous improvement of existing network solutions
- Design solutions to meet customer requirements, including RF antenna solutions, physical interfaces, and custom installations
- Develop long-term customer relationships with project clients through managing and interpreting requirements
- Provide project technical assistance, product education, and training
- Support technical solutions to meet prospect's business, technical, and/or financial goals
- Lead troubleshooting and root cause analysis for complex networking systems
- Maintain expert knowledge of Persistent Systems’ products
- Support requests for information (RFI) and requests for proposal (RFP) technical solutions and responses
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Persistent Systems is looking for a Systems Engineer on its Intelligence Operations Program Team in NYC who will be responsible for supporting Engineering in the design and development of customer focused solutions. This individual will manage projects involving multiple functions with both on-site and remote teams.
POSITION RESPONSIBILITIES
- Manage, derive, and capture program/project requirements including mechanical and electrical interface design specifications, component requirements, and functional block diagrams
- Support software and hardware testing
- Support and facilitate engineering projects including new product/solution development, product changes, and customer integration
- Support the change management process to ensure all required actions have been completed and that communication to key stakeholders is maintained
- Ensure quality documentation is updated/created as required, including technical manuals
- Provide support and deliver solutions for rapid development projects
- Modify and update requirements documents
- Coordinate preparation of design drawings including updates
- Support and facilitate project scheduling