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Persistent Systems is looking for a Shipping & Receiving Supervisor. You will be responsible for all incoming and outgoing shipments at Persistent Systems’ New York City headquarters, ensuring items are shipped and distributed in a timely and effective manner. You will also be responsible for supervising a team of Shipping & Receiving Associates, coordinating work, monitoring, and evaluating department performance, and providing training on Shipping & Receiving procedures.
POSITION RESPONSIBILITIES
- Planning, coordinating, monitoring, and evaluating work performed in the Shipping & Receiving function to ensure efficient, accurate, and high-quality department operations
- Providing training on Shipping & Receiving procedures to Shipping & Receiving Associates
- Documenting, verifying, and maintaining shipping and receiving logs and other records
- Shipping and receiving packages, including accepting and signing for deliveries from distributors, as well as organizing and planning outbound orders
- Maintaining store room inventory and organization, including sorting materials according to characteristics such as size, type, style, and product code under FIFO (First-In-First-Out) procedures; conducting daily inventory of products, conducting cycle counts, and reporting data to the Supply Chain Manager and Inventory
- Inspecting incoming raw materials
- Maintaining inventory of shipping supplies and replenishing inventory as needed
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Persistent Systems is looking for an experienced Purchasing Agent. You will be responsible for supporting the Supply Chain department in the purchasing of materials, products, and other supplies. This includes sourcing suppliers and participating in pricing negotiations. You will be responsible for ensuring that the company has adequate inventory to support the manufacturing and on-time delivery of our Wave Relay® products.
POSITION RESPONSIBILITIES
- Participating in the procurement of materials, products, and supplies
- Ensuring supplier on-time delivery of raw materials and inventory items to support manufacturing operations and guarantee delivery of customer orders on schedule
- Assisting with vendor selection, pricing negotiation, and supplier audits
- Liaising with other departments, particularly Accounting, Production, and Engineering
- Resolve shipment errors with suppliers
- Assisting with a variety of shipping and receiving duties, including fulfilling customer orders, recording amounts of materials/items received, compiling inventory balances and price lists, and maintaining records of all activities and processes related to the storehouse
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Persistent Systems is seeking a Sales Associate to support the day-to-day operations of the company’s Department of Defense (DoD) team from our New York City headquarters. You will be responsible for responding to inquiries from current and prospective customers, supporting remote sales employees with information requirements, acting as a sales liaison across the entire company, sales data analysis, and preparing presentations and documentation.
POSITION RESPONSIBILITIES
- Support the Vice President of Business Development and Business Development Directors to increase business and the efficiency of the Sales function
- Create and maintain records on the operations of the Sales team using Salesforce.com; conduct queries and analysis using Salesforce tools
- Support exportation of the Wave Relay® system and its components in compliance with all federal laws and regulations
- Support customers in business and sales capacities as required for expansion through direct sales; answer sales phone calls; attend trade shows
- Act as a liaison between the Sales, Business Development, and Marketing functions
- Research business leads and new business development opportunities
- Support business development proposals
- Monitor the performance of the Sales and Business Development functions and design improvement models
- Prepare weekly sales meeting minutes and any follow-ups
- Perform administrative functions including updating calendars and coordinating meetings
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Persistent Systems is seeking a Director of Business Development who will be responsible for growing business by identifying and establishing new customer relationships, as well as maintaining our existing ones for our United States Special Operations Command (SOCOM) vertical. You will also be responsible for capturing business, managing high revenue accounts, and assisting with programmatic measures to ensure that customers receive the best products and services available for their needs. Additionally, you will be tasked with creating and implementing strategies that will expand Persistent Systems’ customer base on a global scale.
POSITION RESPONSIBILITIES
- Identifying potential new customers; managing and developing existing customer relationships
- Developing sales strategies and unique selling propositions to meet sales targets
- Collaborating with Sales and Engineering to identify new product opportunities
- Developing and retaining existing customer relationships by presenting solutions to meet customer needs, ensuring customer satisfaction
- Managing key accounts after the initial sale
- Creating business proposals, handling initial negotiations, and closing business deals as part of a team
- Identifying industry and marketing events and trade shows that will provide opportunities to expand the company’s customer base
- Organizing and traveling to trade shows to identify new business opportunities and strengthen current customer relationships
- Conducting presentations for large groups of internal and external stakeholders
- Adhering to established sales-administrative processes that allow for the transparent flow of communication between sales and internal operations teams
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As a Sales Engineer, you will be a critical member of the Persistent Systems Sales team, working closely with Account Managers and Business Development leads to solve our customer’s most difficult mobile ad hoc networking (MANET) problems. You will serve as the technical lead and subject-matter expert in the development of MANET architectures and solutions and be responsible for all technical aspects of Wave Relay® MANET solutions offered to our customers. You will also play a pivotal role in communicating technical challenges to our engineering department, helping to shape future product development with your insight into customer challenges and market needs.
POSITION RESPONSIBILITIES
- Collaborate with Sales and Account Managers to identify and create winning sales strategies and new product opportunities
- Contribute to Sales Engineering effectiveness by identifying short-term and long-term issues: provide information and commentary pertinent to deliberations; recommend options and courses of actions; implement directives
- Develop long-term customer relationships with clients through managing and interpreting their requirements
- Provide pre-sales technical assistance and product education
- Design technical solutions to meet prospect's business, technical, and/or financial goals
- Support and respond, in an effective and timely manner, on RFI / RFPs
- Support technical demonstrations, including customer events and tradeshows
- Partner with the Sales team to develop requirements documents, presentations, proposals, and ROI models, and coordinate with a team of support specialists, consultants, or project managers to execute sales objectives or to ensure that all pre-sales customer requirements are documented and transitioned
- Maintain expert knowledge of Persistent Systems products to develop and present unique solutions, and maintain knowledge of emerging trends in technology and online advertising
- Work closely with Product Managers and Engineering by providing feedback from information gathered during pre-sales projects
- Serve as an internal advocate and technical lead for further development and refinement of the Cloud Relay system; develop Cloud Relay as a revenue generating capability for Persistent Systems
- Provide guidance and requirements for customers including RF antenna solutions, physical interfaces and custom installation that meet customer requirements
- Develop customer and internal staff by providing technical information and training
- Provide post-sales support service and technical backup as required
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Persistent Systems is looking for an experienced, multi-disciplined Facility Security Officer (FSO) who will be responsible for supervising, directing, and implementing security measures in accordance with National Industrial Security Program Operating Manual (NISPOM) and other applicable government security manuals. You should be a self-driven and results oriented individual capable of effectively working multiple tasks concurrently across a diverse program landscape. You must also possess the ability to recommend, implement and plan process improvements, enhancements, and changes to systems, including management of operating procedures, policies and standards relating to current and emerging technologies. You will also be expected to prepare manuals to address regulatory requirements and establish appropriate procedures.
POSITION RESPONSIBILITIES
- Create, execute, monitor, and update the office security policies, procedures, and practices in compliance with our Government security requirements
- Provide guidance and instructions to all employees to ensure any event, circumstance, or act that could be considered a breach of security is reported immediately
- Conduct security trainings, briefings, and debriefings in support of the company Security Education Program
- Ensure proper marking, safeguarding, and transmission of all classified and COMSEC materials
- Manage the Access Control System
- Administer company PERSEC program and demonstrate advanced knowledge of the JPAS system
- Maintain all records in compliance with our security manual and COMSEC procedures
- Serve as the company’s primary contact for DSS vulnerability assessments and correspondence.
- Maintain a working relationship with all contract security offices to ensure proper paperwork and clearances are maintained
- Lead security plan process improvements and implementation of security requirements across the site
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As a Program Engineer, you will be a critical member of the Persistent Program Team. You will be based in Pinehurst NC, supporting the definition of technical requirements for new programs and providing technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborating with the Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Conducting compliance assessments and mitigating non-compliance
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
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We're seeking a highly skilled Field Application Engineer to join our growing team. As a member of the Field Operations Department, you will be working at our New York City headquarters. You will be responsible for supporting all field operations, including internal and external engineering demonstrations, development testing, assisting with systems integrations, providing on and off-site customer support, customer trainings, and building relationships with prospective clients. We are looking for skilled engineers who enjoy being in the field and working with our customers. You will be working with the most sophisticated customers in the wireless communications industry, including 3-letter government agencies, federal and local law enforcement, mainstream media outlets and international commercial companies.
POSITION RESPONSIBILITIES
- Traveling to test locations and customer sites to directly support the testing, evaluation, and deployment of the Wave Relay® system
- Supporting project execution in the deployment and support phases as technical specialist
- Conducting development testing on new and existing Wave Relay products
- Creating diagrams and documentation for specific engineering solutions and customer requirements
- Completing engineering tasks such as defining requirements, supporting design efforts, developing acceptance test plans, and data analysis.
- Developing technical expertise of the Wave Relay suite of products
- Supporting the sales force in technical analysis and solution design during the business development phase of the project
- Interpreting written customer requirements and technical specification documents
- Providing necessary technical documentation for suppliers, customers and internal use
- Providing technical advice to management on strategic or project issues
- Screening of the market segment including key customers and competitors on and ongoing basis
- Interacting with customers and providing direct technical support
- Assisting customers in integrating other systems, sensors, and components with the Wave Relay® systems
- Conducting onsite and offsite Wave Relay® training courses
- Participating in meetings for customer employment of Wave Relay® systems
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Persistent Systems is seeking a highly skilled Forward Support Representative who will provide on-site customer support to a customer in Great Falls, Montana. This person will be responsible for providing on-site technical and programmatic support to a United States Government customer. This individual will assist with systems readiness, provide on-site customer support, deliver basic customer trainings, manage inventory of equipment, and provide direct technical support to the end-user and supporting command.
POSITION RESPONSIBILITIES
- Supporting in-house and out-in-the-field technical demonstrations
- Interacting with customers and providing direct technical support
- Prepping gear for operational readiness
- Conducting onsite Wave Relay® basic training courses
- Acting as a direct liaison to military end-users
- Working with FSR to escalate higher level technical issues
- Ensuring customer has technical support required to complete mission
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Persistent Systems is looking for an Associate Technical Trainer who will assist in the planning, development and execution of Wave Relay courses. You will help coordinate training activities, present training modules and deliver hands-on instruction to Persistent Systems customers. You will be part of the Technical Training team and work in Field Operations Department. You will also be responsible for collecting feedback from customers and working with internal teams to ensure the best quality training.
POSITION RESPONSIBILITIES
- Assist the Persistent Technical Trainer in planning and executing Wave Relay courses
- Coordinate logistics for training, including travel to customer locations
- Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
- Creating instructor materials for Field Application Engineers who support training programs
- Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
- Mentoring instructors to enhance customer-focused training programs
- Ensure all training programs and courses meet business needs and quality standards
- Conduct needs assessments, anticipate future training needs, and plan accordingly
- Deliver classroom training alongside Technical Trainer
- Manage course enrollments, certifications and customer engagement
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We're looking for a Senior Embedded Software Engineer with extensive experience developing software (C/C++) in a Linux environment. You will be responsible for working with a team of engineers in the development and implementation of a wide range of low-level embedded software, hardware development, and the development of application software running on the Wave Relay® network. This position provides the opportunity to develop technology that enables our customers to solve their most difficult networking problems.
POSITION RESPONSIBILITIES
- Developing and implementing a wide range of low-level embedded software (including device driver, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities), hardware development, as well as the development of application software running on the Wave Relay® network
- Supporting in-house and in-the-field engineering activities including travel to customer sites
- Traveling to test locations, military facilities, and customer sites to directly supporting the testing, evaluation, and deployment of the Wave Relay® system
- Integrating other systems, sensors, and components with the Wave Relay® system
- Writing technical proposals
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We're looking for an Embedded Software Engineer who will be responsible for software development and support of Persistent Systems’ industry-leading Wave Relay® mobile ad-hoc networking (MANET) system. You will be heavily involved in the development and implementation of a wide range of low-level embedded software, hardware development, and the development of application software running on the Wave Relay® network. This position provides the opportunity to work alongside our team of highly-skilled senior software engineers to develop technology that enables our customers to solve their most difficult networking problems.
POSITION RESPONSIBILITIES
- Using C/C++ to architect, develop, and implement software for embedded Linux hardware platforms
- Supporting hardware development
- Developing application software running on the Wave Relay® network, which may include device drivers, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities
- Supporting internal and external engineering activities, including travel to test locations, military facilities, and customer sites to directly supporting the testing, evaluation, and deployment of the Wave Relay® system
- Integrating other systems, sensors, and components with the Wave Relay® system
- Writing technical proposals
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Persistent Systems is looking for an Electrical/Electronics Engineering Technologist with hands-on experience with electronics testing, troubleshooting, and repair. The position will also support/assist in the design, development, and prototyping of electronic assemblies for next generation products and/or upgrades to current products. Responsibilities also include developing documentation, testing, and technical support to manufacturing.
POSITION RESPONSIBILITIES
- Testing, troubleshooting, and repair of Persistent Systems embedded electronic products
- Perform analysis/simulations
- Assist layout engineers with PCB design
- Lead hardware and software testing
- Assist in the development of electronic prototypes
- Provide technical support to manufacturing
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JOB DESCRIPTION
Persistent Systems is seeking a Software Test Engineer who will be responsible for software testing for our Wave Relay® products. This includes providing special analysis required for initial software testing, quality assurance, and regression testing. The Software Test Engineer will be responsible for ensuring that our products meet customer and management requirements, as well as Persistent Systems' quality standards.
POSITION RESPONSIBILITIES
- Testing the software development and equipment for the Wave Relay® system
- Development and implementation if a wide range of low-level software, hardware development, and testing of application software (including device drivers, Linux kernel modules, network stack development, and other low-level programming activities)
- Supporting in-house and in-the-field engineering activities including travel to customer sites
- Integrating other systems, sensors, and components with the Wave Relay® system
- Writing technical proposals
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Persistent Systems is looking for a Software Engineer Intern for the Fall 2018 semester to assist in the development and implementation of a wide range of networking software for our industry-leading Wave Relay® products. You will have the opportunity to work alongside a team of senior engineers to develop technology that enables our customers to solve their most difficult networking problems. To excel in this internship, you should have experience developing software in C/C++ for Linux systems, an interest in embedded systems development, and an eagerness to solve challenging problems.
POSITION RESPONSIBILITIES
- Assisting in the development and implementation of a wide range of low-level embedded software
- Assisting with hardware development
- Assisting with the development of application software running on the Wave Relay® network, which may include device drivers, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities
- Support in-house engineering activities
- Assisting in the integration of other systems, sensors, and components with the Wave Relay® system
- Assisting with writing technical proposals