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Persistent Systems is seeking a Sales Associate to support the day-to-day operations of the company’s Public Safety team from our New York City headquarters. You will be responsible for responding to inquiries from current and prospective customers, supporting remote sales employees with information requirements, acting as a sales liaison across the entire company, sales data analysis, and preparing presentations and documentation.
POSITION RESPONSIBILITIES
- Support the Vice President of Business Development and Business Development Directors to increase business and the efficiency of the Sales function
- Create and maintain records on the operations of the Sales team using Salesforce.com; conduct queries and analysis using Salesforce tools
- Support exportation of the Wave Relay® system and its components in compliance with all federal laws and regulations
- Support customers in business and sales capacities as required for expansion through direct sales; answer sales phone calls; attend trade shows
- Act as a liaison between the Sales, Business Development and Marketing functions
- Research business leads and new business development opportunities
- Support business development proposals
- Monitor the performance of the Sales and Business Development functions and design improvement models
- Prepare weekly sales meeting minutes and any follow-ups
- Perform administrative functions including updating calendars and coordinating meetings
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As a Sales Engineer, you will be a critical member of the Persistent Systems Sales team, working closely with Account Managers and Business Development leads to solve our customer’s most difficult mobile ad hoc networking (MANET) problems. You will serve as the technical lead and subject-matter expert in the development of MANET architectures and solutions and be responsible for all technical aspects of Wave Relay® MANET solutions offered to our customers. You will also play a pivotal role in communicating technical challenges to our engineering department, helping to shape future product development with your insight into customer challenges and market needs. Role is located in Pinehurst, North Carolina.
POSITION RESPONSIBILITIES
- Collaborate with Sales and Account Managers to identify and create winning sales strategies and new product opportunities
- Contribute to Sales Engineering effectiveness by identifying short-term and long-term issues: provide information and commentary pertinent to deliberations; recommend options and courses of actions; implement directives
- Develop long-term customer relationships with clients through managing and interpreting their requirements
- Provide pre-sales technical assistance and product education
- Design technical solutions to meet prospect's business, technical, and/or financial goals
- Support and respond, in an effective and timely manner, on RFI / RFPs
- Support technical demonstrations, including customer events and tradeshows
- Partner with the Sales team to develop requirements documents, presentations, proposals, and ROI models, and coordinate with a team of support specialists, consultants, or project managers to execute sales objectives or to ensure that all pre-sales customer requirements are documented and transitioned
- Maintain expert knowledge of Persistent Systems products to develop and present unique solutions, and maintain knowledge of emerging trends in technology and online advertising
- Work closely with Product Managers and Engineering by providing feedback from information gathered during pre-sales projects
- Serve as an internal advocate and technical lead for further development and refinement of the Cloud Relay system; develop Cloud Relay as a revenue generating capability for Persistent Systems
- Provide guidance and requirements for customers including RF antenna solutions, physical interfaces and custom installation that meet customer requirements
- Develop customer and internal staff by providing technical information and training
- Provide post-sales support service and technical backup as required
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As a Program Manager, you will be a critical member of the Persistent Program Team based in New York City, NY. You will develop and execute a Technical Program Management Plan for US Army programs and other Intelligence Operations programs. You will play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
• Providing program and technical leadership to achieve program goals and objectives
• Collaborating with technical team to resolve technical issues escalated from customer locations
• Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
• Developing long-term customer relationships with program clients through managing and interpreting their requirements
• Maintaining and developing relationships with partner companies to ensure a cohesive network architecture
• Providing program plans that include scope, scheduling, cost inclusion, and performance
• Planning for risks which include developing strategies for dealing with potential risks
• Leading and supporting responses to RFI / RFP and other similar customer requirements
• Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
• Working closely with Engineering by providing feedback from information gathered during program support activities
• Communicating Persistent Systems' solutions to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users
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Persistent Systems is looking for Project Specialist to join our growing team in Colorado! This person will be responsible for working with the Program Manager in managing all aspects of Government projects, pursuing new opportunities, and developing existing relationships with Government Project persons of contact.
POSITION RESPONSIBILITIES
- Manage all aspects of Government projects, including project plans, project support personnel, deliverables, modifications, updates and responses
- Maintain all project management data, including project plans, project schedules, project budgets, and project tasks
- Liaison between Government Program Manager and Persistent Systems, LLC.
- Technical understanding of network and communications systems
- Understanding of Government procurement methods
- Work with customers to complete required Government forms
- Work with Account Managers to respond to Requests for Information (RFI), Requests for Quotes (RFQ), Requests for Proposals (RFP,) and other relevant requests
- Work with Program Manager to pursue new opportunities and develop existing relationships with Government Project persons of contact
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We’re looking for a Contracts Specialist to join our exciting growing team! This person will be responsible for working with the Contracts Manager and the Director of Programs in managing all aspects of Government contracts, pursuing new opportunities, and developing existing relationships with Government Contracting persons of contact.
POSITION RESPONSIBILITIES
- With management oversight and guidance, supports the contracting and procurement activities by overseeing solicitation development, drafting, negotiation and executions, modifications of contracts during program lifecycle to close-out in accordance with relevant regulations
- Performs day to day proactive maintenance of contracts, subcontracts and agreements including modifications, filing, assuring compliance with contract reporting requirements, deliverables, modifications, updates and responses and assuring timely close of contracts.
- Reviews solicitation requests to ensure compliance with terms and conditions, contractual and regulatory compliance, including allowability and reasonableness of proposed costs, provides advice to staff on these and other business management issues
- Develops contracting documentation including, Request for Quotes (RFQ), statements of work (SOW), work breakdown structures (WBS), and Cost Proposals to include pricing and scheduling details, coordination of requirements, and cost proposal risk assessment
- Coordinates with Program Managers to ensure contract requirements are fulfilled
- Maintains current knowledge of relevant contractual procedures and practices Prepare sales documentation with Persistent Sales Team and external customers
- Researches and recommends feasible and logical solutions to contract issues. Elevates issues appropriately
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As a Program Engineer, you will be a critical member of the Intelligence Operations Team based in Fort Collins, CO. You will support the definition of technical requirements for new programs and provide technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborating with Customer Entities, PS Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
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As a Program Engineer, you will be a critical member of the Persistent Program Team based in New York City, NY. You will support the definition of technical requirements for Unmanned Airborne System (UAS) programs, other new programs and provide technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Sales, Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborating with the Sales, Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
- Working directly with Persistent’s delivered MANET equipment for use ranging from ground-based to airborne to subterranean, working with customers including Defense, Federal, other military / law enforcement, and commercial organizations
Relocation Assistance is available for this role.
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As a Program Engineer, you will be a critical member of the Persistent Program Team based in New York City, NY. You will support the definition of technical requirements for US Army programs, other new programs and provide technical support for existing programs involving Defense, Communications, Intelligence, Special Operations. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Sales, Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
• Collaborating with the Sales, Engineering and Field Operations teams to resolve technical issues escalated from customer locations
• Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
• Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
• Developing technical portions of responses to RFI / RFP and other similar customer requirements
• Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
• Working closely with Engineering by providing feedback from information gathered during program activities
• Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
• Working directly with Persistent’s delivered MANET equipment for use ranging from ground-based to airborne to subterranean, working with customers including Defense, Federal, other military / law enforcement, and commercial organizations
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As a Program Engineer, you will be a critical member of our Air Force Team based in Fort Collins, CO. You will support our Air Force tactical communications program and provide senior technical support for existing programs involving Defense, Communications, Security Forces, and Convoy Operations. You will play a pivotal role in communicating technical challenges to our Engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Engineering, Operations, and Quality.
POSITION RESPONSIBILITIES
• Collaborating with the Government Systems Program Office (SPO), Persistent Engineering and Forward Support teams to resolve complex technical issues escalated from customer locations
• Developing technical solutions using the DoD Systems Engineering Processes
• Conduct Feasibility Studies for system modifications to identify impacts, issues, and risks
• Provide system schematics, network diagrams, drawing tree and system drawings with computer-generated models
• Provide Configuration Management oversight and coordinate Engineering Change Proposals (ECP) through the configuration control process
• Oversee System Testing for ECP modifications
• Knowledge of the DoD Risk Management Framework (RMF) and Cybersecurity Authority to Operate (ATO) accreditation processes
• Development of maintenance plans detailing maintenance level for each component of the system
• Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to management team
• Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
• Work closely with Persistent Engineering by providing feedback from information gathered during program activities
• Communicate Persistent Systems solutions to technical and non-technical clients and end-users
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As a Management Analyst, you will be a critical member of the Persistent Programs and Contracts Team based in New York City, NY. You will provide management and analytical support for new and existing programs, develop and lead the completion of program artifacts, organize meetings, lead discussion topics, prepare summaries, ensure actions are recorded/completed for programs involving Defense, Communications, Intelligence, Special Operations. You will be integral in supporting program development and execution as you will have insight into the RFI/RFP/Delivery process, working closely with Program Managers, Contracting, and Sales across the entire Persistent Systems.
POSITION RESPONSIBILITIES
- Perform data gathering and analysis of program requirements, including technical and non-technical
- Exercise independent judgment regarding data gathered for market, program, and management analyses
- Develop templates and initial drafts for RFI/RFP responses, white papers, presentations, and other artifacts including writing and diagramming of concepts from initialization to final versions
- Organize meetings and lead discussion topics with the Program and Contracts Team, Sales, and other departments, record meeting summaries, and ensure actions are completed
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As a Senior Program Manager, you will be a critical member of the Persistent Program Team based in Fort Collins, CO. You will develop and execute a Technical Program Management Plan for US Air Force programs and other Defense / Intelligence Operations programs. You will play a pivotal role in communicating with external customers, and internal personnel at all levels regarding team progress, solution approaches technical challenges to our engineering department and solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Providing senior-level program and technical leadership to achieve program goals and objectives
- Developing and mentoring staff that are directly and indirectly aligned, and based at multiple locations
- Collaborating with technical team to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Developing long-term customer relationships with program clients through managing and interpreting their requirements
- Maintaining and developing relationships with partner companies to ensure a cohesive network architecture
- Providing program plans that include scope, scheduling, cost inclusion, and performance
- Planning for risks which include developing strategies for dealing with potential risks
- Leading and supporting responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program support activities
- Communicating Persistent Systems' solutions to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users
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As a Program Engineer, you will be a critical member of the SOCOM team based in Pinehurst, NC. You will support the definition of technical requirements for new programs and provide technical support for existing programs. You will also play a pivotal role in communicating technical challenges to our engineering department as you strive to solve problems. You will be integral in supporting program development as you will have insight into customer challenges and program needs and will work closely across the entire Persistent Systems team including Field Operations, Product Management, Engineering, and Quality.
POSITION RESPONSIBILITIES
- Collaborating with Customer Entities, PS Engineering and Field Operations teams to resolve technical issues escalated from customer locations
- Contributing to program effectiveness by identifying short-term and long-term issues; providing information and commentary pertinent to deliberations; and recommending options and courses of actions
- Build customer relationships with program clients through managing and interpreting their requirements and conveying progress to Management team
- Developing technical portions of responses to RFI / RFP and other similar customer requirements
- Maintaining expert knowledge of Persistent Systems products to evaluate and maintain program objectives
- Working closely with Engineering by providing feedback from information gathered during program activities
- Communicating Persistent Systems' solutions to technical and non-technical clients and end-users
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We're seeking a highly skilled Field Application Engineer to join our growing team. As a member of the Field Operations Department, you will be working at our New York City headquarters. You will be responsible for supporting all field operations, including internal and external engineering demonstrations, development testing, assisting with systems integrations, providing on and off-site customer support, customer trainings, and building relationships with prospective clients. We are looking for skilled engineers who enjoy being in the field and working with our customers. You will be working with the most sophisticated customers in the wireless communications industry, including 3-letter government agencies, federal and local law enforcement, mainstream media outlets and international commercial companies.
POSITION RESPONSIBILITIES
- Traveling to test locations and customer sites to directly support the testing, evaluation, and deployment of the Wave Relay® system
- Supporting project execution in the deployment and support phases as technical specialist
- Conducting development testing on new and existing Wave Relay products
- Creating diagrams and documentation for specific engineering solutions and customer requirements
- Completing engineering tasks such as defining requirements, supporting design efforts, developing acceptance test plans, and data analysis.
- Developing technical expertise of the Wave Relay suite of products
- Supporting the sales force in technical analysis and solution design during the business development phase of the project
- Interpreting written customer requirements and technical specification documents
- Providing necessary technical documentation for suppliers, customers and internal use
- Providing technical advice to management on strategic or project issues
- Screening of the market segment including key customers and competitors on and ongoing basis
- Interacting with customers and providing direct technical support
- Assisting customers in integrating other systems, sensors, and components with the Wave Relay® systems
- Conducting onsite and offsite Wave Relay® training courses
- Participating in meetings for customer employment of Wave Relay® systems
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Persistent Systems is looking for an Associate Technical Trainer who will assist in the planning, development and execution of Wave Relay courses. You will help coordinate training activities, present training modules and deliver hands-on instruction to Persistent Systems customers. You will be part of the Technical Training team and work in Field Operations Department. You will also be responsible for collecting feedback from customers and working with internal teams to ensure the best quality training.
POSITION RESPONSIBILITIES
- Assist the Persistent Technical Trainer in planning and executing Wave Relay courses
- Coordinate logistics for training, including travel to customer locations
- Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
- Creating instructor materials for Field Application Engineers who support training programs
- Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
- Mentoring instructors to enhance customer-focused training programs
- Ensure all training programs and courses meet business needs and quality standards
- Conduct needs assessments, anticipate future training needs, and plan accordingly
- Deliver classroom training alongside Technical Trainer
- Manage course enrollments, certifications and customer engagement
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We are looking for an on-site Field Application Engineer who will be a critical member of our Intelligence Operations Team at our Fort Collins, Colorado office. You will provide forward, hands-on support to solve our customer’s most difficult MANET problems in Signals Intelligence (SIGINT) operations. This role is rooted within customer operations and is critical to developing long-term customer relationships. You will serve as a technical lead and subject-matter expert in the support of Wave Relay® communications solutions and be responsible for technical aspects of MANET solutions offered to our customers. You will have direct and recurring interaction with customers and play a pivotal role in communicating technical challenges to Program Engineers and Program Managers.
POSITION RESPONSIBILITIES
- Developing long-term customer relationships with project clients through managing and interpreting their requirements
- Contributing to project effectiveness by identifying short- and- long-term network issues, providing information and commentary pertinent to technical deliberations, recommending options and courses of action, and implementing directives
- Assisting personnel with procedures and optimization of the MANET system
- Providing project technical assistance, product education, and training to customer
- Leading the on-site technical team in meeting customer requirements
- Assisting in the design of solutions to meet customer requirements, including RF antenna solutions, physical interfaces and custom installations that meet customer requirements
- Supporting technical solutions to meet prospect's business, technical, and/or financial goals
- Maintaining expert knowledge of Persistent Systems products and solutions
- Leading troubleshooting and root cause analysis for complex networking systems
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We're looking for a Senior Embedded Software Engineer with extensive experience developing software (C/C++) in a Linux environment. You will be responsible for working with a team of engineers in the development and implementation of a wide range of low-level embedded software, hardware development, and the development of application software running on the Wave Relay® network. This position provides the opportunity to develop technology that enables our customers to solve their most difficult networking problems.
POSITION RESPONSIBILITIES
- Developing and implementing a wide range of low-level embedded software (including device driver, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities), hardware development, as well as the development of application software running on the Wave Relay® network
- Supporting in-house and in-the-field engineering activities including travel to customer sites
- Traveling to test locations, military facilities, and customer sites to directly supporting the testing, evaluation, and deployment of the Wave Relay® system
- Integrating other systems, sensors, and components with the Wave Relay® system
- Writing technical proposals
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We're looking for an Embedded Software Engineer who will be responsible for software development and support of Persistent Systems’ industry-leading Wave Relay® mobile ad-hoc networking (MANET) system. You will be heavily involved in the development and implementation of a wide range of low-level embedded software, hardware development, and the development of application software running on the Wave Relay® network. This position provides the opportunity to work alongside our team of highly-skilled senior software engineers to develop technology that enables our customers to solve their most difficult networking problems.
POSITION RESPONSIBILITIES
- Using C/C++ to architect, develop, and implement software for embedded Linux hardware platforms
- Supporting hardware development
- Developing application software running on the Wave Relay® network, which may include device drivers, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities
- Supporting internal and external engineering activities, including travel to test locations, military facilities, and customer sites to directly supporting the testing, evaluation, and deployment of the Wave Relay® system
- Integrating other systems, sensors, and components with the Wave Relay® system
- Writing technical proposals
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We are looking for a Senior Cloud Network Architect with extensive experience in advanced routing and switching. You will be responsible for the deployment and testing of advanced overlay network architectures within a AWS cloud environment. This position provides the opportunity to develop and deploy technologies that solve some of our customers’ most difficult networking problems.
POSITION RESPONSIBILITIES
- Will provide technical leadership and guidance for architecture design and development of highly resilient, dependable technology platforms including compute, network, communications, storage, integration, and security.
- Interact with all stakeholders to establish business requirements, assess technical capabilities and analyze findings to translate into technology solutions.
- Develop and present logical and physical designs for all Cloud based solutions
- Provide architectural guidance and leadership on best practices regarding infrastructure.
- Recommend appropriate tools, technology and methodologies for solving complex problems at all levels.
- Build specifications to support integration with current premise infrastructure and cloud providers
- Prepared to be personally involved as the go-to technical person on more complex projects
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Persistent Systems is looking for a Manufacturing Engineer who will be the engineering lead for the company’s Production function. You will be responsible for making process improvements to the company’s final assembly processes for its line of products, ensuring the company continues to meet its productions goals through rapid growth periods.
POSITION RESPONSIBILITIES
- Serve as Engineering lead for cable assembly, unit assembly, and final quality control processes
- Maintain and improve production output with a focus on lean manufacturing
- Utilize value stream mapping to understand and minimize bottlenecks
- Implement process improvements to increase capacity
- Collaborate with quality to improve yield and capacity
- Design, maintain, and identify process and test equipment for production
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Persistent Systems is looking for a Software Engineer Intern for the Summer 2019 semester to assist in the development and implementation of a wide range of networking software for our industry-leading Wave Relay® products. You will have the opportunity to work alongside a team of senior engineers to develop technology that enables our customers to solve their most difficult networking problems. To excel in this internship, you should have experience developing software in C/C++ for Linux systems, an interest in embedded systems development, and an eagerness to solve challenging problems.
POSITION RESPONSIBILITIES
- Assisting in the development and implementation of a wide range of low-level embedded software
- Assisting with hardware development
- Assisting with the development of application software running on the Wave Relay® network, which may include device drivers, Linux kernel modules, network stack development, porting existing software to new embedded platforms, and other low level programming activities
- Support in-house engineering activities
- Assisting in the integration of other systems, sensors, and components with the Wave Relay® system
- Assisting with writing technical proposals