We are looking for a Technical Trainer who will be responsible for developing, conducting, and evaluating customer-focused technical training programs to join our team in Pinehurst, NC. You will develop training outlines, presentations, materials, and evaluations for the company’s Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.

Position Responsibilities

• Developing comprehensive training programs for customer-focused Wave Relay® training courses
• Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
• Creating instructor materials for Field Application Engineers who deliver training programs
• Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
• Mentoring instructors to enhance customer-focused training programs
• Ensuring all training programs and courses meet business needs and quality standards
• Conducting needs assessments, anticipate future training needs, and plan accordingly
• Directing and delivering classroom trainings alongside Field Application Engineers
• Manage course enrollments

Minimum Qualifications

• Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering
• Experience teaching in a classroom environment
• Experience conducting and evaluating customer-focused training programs or experience speaking to groups of people
• Understanding of networking and IP scheming
• Must be willing and able to travel up to 25% of the time
• Must have the ability to obtain a United States security clearance

Preferred Qualifications

• Understanding of radio frequencies (RF) and wireless communications
• Knowledge of mobile ad hoc networking (MANET)
• Experience with Wave Relay® products
• Experience conducting training for both commercial and government customers
• Active United States security clearance

The base pay for this role can vary from $90,000 to $110,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts.

Persistent Systems, LLC is a leading global provider of mobile networking solutions for military, first responder, government, and commercial markets. We engineer our Wave Relay® MANET and Cloud Relay™ technology to transmit voice, video, and situational awareness under the most difficult conditions. Through the Wave Relay® Ecosystem, an alliance of industry-leading companies, Persistent unites warfighters, UGVs, UAVs, sensors, cameras, and devices on a common network. Persistent was founded in 2007 and has offices in New York City, Colorado, Montana, North Carolina, North Dakota, and Wyoming.