We are looking for an onsite Field Service Representative (FSR) who will be a critical member of the Persistent Systems Air Force Technical Team supporting the Regional Operating Picture (ROP) program in Minot, ND. The Field Service Representative will provide forward, hands-on support to solve our customer’s most difficult ROP problems and maintain full operational capabilities of the ROP network. Among other things, this role will be critical to developing long-term customer relationships. The onsite FSR will serve as a member of the onsite technical team and become a subject-matter expert in the support of Wave Relay® communications solutions and will be responsible for the technical aspects of ROP solutions offered to our customers. The FSR will have daily direct and recurring interaction with our customers and will play a pivotal role in communicating technical challenges to our Project Field Operations Representatives and Field Application Engineers. This role is integral in supporting project development with direct insight into customer challenges and project needs.
Position Responsibilities
Minimum Qualifications
Preferred Qualifications
The base pay for this role can vary from $60,000 to $70,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts.
Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for US Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.
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