Persistent Systems is looking for an Associate Technical Trainer who will assist in the planning, development and execution of Wave Relay courses. You will help coordinate training activities, present training modules and deliver hands-on instruction to Persistent Systems customers.  You will be part of the Technical Training team and work in Field Operations Department. You will also be responsible for collecting feedback from customers and working with internal teams to ensure the best quality training.

POSITION RESPONSIBILITIES

• Assist the Persistent Technical Trainer in planning and executing Wave Relay courses
• Coordinate logistics for training, including travel to customer locations
• Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests
• Creating instructor materials for Field Application Engineers who support training programs
• Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
• Mentoring instructors to enhance customer-focused training programs
• Ensure all training programs and courses meet business needs and quality standards
• Conduct needs assessments, anticipate future training needs, and plan accordingly
• Deliver classroom training alongside Technical Trainer
• Manage course enrollments, certifications and customer engagement

MINIMUM QUALIFICATIONS

• Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering
• Dynamic speaker and presenter w/ experience teaching in a classroom environment
• Experience conducting and evaluating customer-focused training programs or experience speaking to groups of people.
• Understanding of networking and IP scheming
• Must be willing and able to travel up to 25% of the time
• Must have the ability to obtain a United States security clearance

PREFERRED QUALIFICATIONS

• Understanding of radio frequencies (RF) and wireless communications
• Knowledge of mobile ad hoc networking (MANET)
• Experience with Wave Relay® products
• Experience conducting training for both commercial and government customers
• Active United States security clearance

Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures, and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay®. The company’s industry leading R&D team has designed wireless networking protocols to support their cutting-edge Wave Relay® system and technology. Wave Relay® is capable of running data, video, voice and other applications under the most difficult and unpredictable conditions. Their suite of products is field proven and utilized in Commercial, Military, Government, Industrial, Agriculture, Robotics, and Unmanned System markets.