Persistent Systems

  • Sales Engineer

    Job Location US-NC-Pinehurst | US-NY-New York
    Department
    Sales
  • Job Description & Responsibilities

    As a Sales Engineer, you will be a critical member of the Persistent Systems Sales team, working closely with Account Managers and Business Development leads to solve our customer’s most difficult mobile ad hoc networking (MANET) problems. You will serve as the technical lead and subject-matter expert in the development of MANET architectures and solutions and be responsible for all technical aspects of Wave Relay® MANET solutions offered to our customers. You will also play a pivotal role in communicating technical challenges to our engineering department, helping to shape future product development with your insight into customer challenges and market needs. 

     

    POSITION RESPONSIBILITIES

    • Collaborate with Sales and Account Managers to identify and create winning sales strategies and new product opportunities
    • Contribute to Sales Engineering effectiveness by identifying short-term and long-term issues: provide information and commentary pertinent to deliberations; recommend options and courses of actions; implement directives
    • Develop long-term customer relationships with clients through managing and interpreting their requirements
    • Provide pre-sales technical assistance and product education
    • Design technical solutions to meet prospect's business, technical, and/or financial goals
    • Support and respond, in an effective and timely manner, on RFI / RFPs
    • Support technical demonstrations, including customer events and tradeshows
    • Partner with the Sales team to develop requirements documents, presentations, proposals, and ROI models, and coordinate with a team of support specialists, consultants, or project managers to execute sales objectives or to ensure that all pre-sales customer requirements are documented and transitioned
    • Maintain expert knowledge of Persistent Systems products to develop and present unique solutions, and maintain knowledge of emerging trends in technology and online advertising
    • Work closely with Product Managers and Engineering by providing feedback from information gathered during pre-sales projects
    • Serve as an internal advocate and technical lead for further development and refinement of the Cloud Relay system; develop Cloud Relay as a revenue generating capability for Persistent Systems
    • Provide guidance and requirements for customers including RF antenna solutions, physical interfaces and custom installation that meet customer requirements
    • Develop customer and internal staff by providing technical information and training
    • Provide post-sales support service and technical backup as required

    Job Qualifications & Experience

    MINIMUM QUALIFICATIONS

    • Bachelor's degree in Engineering or a related technical field or equivalent experience
    • 3+ years of experience in technical sales and/or field sales
    • Strong understanding of technical concepts such as GPS, wireless, and mobile, with an understanding of hardware and software concepts; ability to speak directly to technical teams and provide in-depth understanding of products
    • Strong understanding of networking concepts such as IP routing and switching and VPN architectures
    • Strong understanding of the OSI model Layer 1-3
    • Experience presenting to large groups including customers and a proven ability to adapt presentations to the technical level of the audience
    • Must be willing and able to travel 50% of the time
    • Must have a US Security Clearance or the ability to obtain a US Security Clearance

     

    PREFERRED QUALIFICATIONS

    • Experience in Sales Engineering or consulting

    Company Overview

    Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures, and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay®. The company’s industry leading R&D team has designed wireless networking protocols to support their cutting edge Wave Relay® system and technology. Wave Relay® is capable of running data, video, voice and other applications under the most difficult and unpredictable conditions. Their suite of products is field proven and utilized in Commercial, Military, Government, Industrial, Agriculture,  Robotics, and Unmanned System markets.

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