We're looking for an onsite Field Service Representative who will be a critical member of the Persistent Systems Air Force Technical Team in Cheyenne, Wyoming. The person will provide forward, hands on support to solve our customer’s most difficult MANET problems. This role will be embedded within customer operations and will be critical to developing long-term customer relationships. The onsite FSR will serve as a technical lead and subject-matter expert in the support of Wave Relay® communications solutions and will be responsible for the technical aspects of MANET solutions offered to our customers. The FSR will have daily direct and recurring interaction with our customers and will play a pivotal role in communicating technical challenges to our Project Field Operations Representatives. This role is integral in supporting project development with direct insight into customer challenges and project needs. The onsite FSR will also be responsible for directing the daily activities of the Forward Support Representative.
Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay®. The company’s industry leading R&D team has designed wireless networking protocols to support their cutting edge Wave Relay® system and technology. Wave Relay® is capable of running data, video, voice and other applications under the most difficult and unpredictable conditions. Their suite of products is field proven and utilized in Commercial, Military, Government, Industrial, Agriculture, Robotics, and Unmanned System markets.