Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay®. The company’s industry leading R&D team has designed wireless networking protocols to support their cutting edge Wave Relay® system and technology. Wave Relay® is capable of running data, video, voice and other applications under the most difficult and unpredictable conditions. Their suite of products is field proven and utilized in Commercial, Military, Government, Industrial, Agriculture, Robotics, and Unmanned System markets.
Persistent Systems is looking for a Help Desk Technician to support our user base located across multiple locations. You will be responsible for the internal administration and support of the company’s software and hardware. Day-to-day responsibilities include end-user support, license tracking, and performing PC maintenance, upgrades, and configurations. You will also open, track and close support tickets, while reporting back to end users. The ideal candidate will use their expertise in information technology to diagnose and efficiently resolve system issues as they arise.